Privacy Policy
Last updated: January 29, 2025
Information We Collect
We collect information you provide directly, including:
- Account information (name, email, company)
- Documents you upload for processing
- Usage data and interaction logs
How We Use Your Information
We use collected information to:
- Provide and improve our mail processing services
- Communicate with you about your account
- Ensure security and prevent fraud
- Comply with legal obligations
Document Processing
Documents uploaded to Mailroom Agent are processed using AI to classify and sort mail. We do not retain document content after processing is complete unless required for service functionality or legal compliance.
Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits to protect your information.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
Contact Us
For privacy-related inquiries, contact us at privacy@mailroomagent.com